Overview
Preparing your service listing is crucial for maintaining transparency and ensuring a smooth experience for both you and your Hirers. Below, you’ll find the steps to optimise your service listing, communicate effectively with Hirers, and prepare for a successful job.
1. Set Up Your Service Listing
Creating a detailed and accurate service listing helps Hirers understand your offerings and manage expectations.
Key Elements to Include:
Availability and Duration:
Set the days your service is available and the duration of service. This ensures you receive contract requests only when you’re available.Pricing Structure:
Specify whether your pricing is based on hourly rates or piece rates. Ensure this aligns with the market standards and reflects the value you provide.Job Minimums/Maximums:
Define the minimum and maximum job requirements, such as the number of workers or work hours.Lead Time for Bookings:
Allow sufficient preparation time between jobs by setting clear timeframes for when Hirers can book your services.Detailed Service Descriptions:
Provide clear and comprehensive descriptions of your services. Include what’s covered, any special conditions, and limitations.
2. Organise Hirer Information
Building trust and clarity with Hirers starts with good communication and transparency.
Steps to Take:
Review Hirer Profiles:
Verify the confirmed information on Hirer profiles, such as their company details, and site listings.Initiate Conversations:
Start a conversation with potential Hirers to clarify job details, expectations, and any specific requirements before accepting a job.Provide Documentation:
Share essential documents such as:Compliance information.
Employee or induction handbooks.
Detailed service agreements or contracts.
Emergency contact details for quick resolution of issues.
3. Prepare Your Service
Being well-prepared ensures a professional and reliable service experience.
Service Preparation Tips:
Job Kick-Off:
Let Hirers know what to expect at the start of a job. This could include an initial site visit, an induction process, or a pre-job briefing.Tools and Equipment:
List the tools, equipment, and resources you will provide as part of your service. This may include:Picking bags or crates.
Staff transport vehicles.
Machinery such as tractors or forklifts.
Inventory and Spare Items:
Keep a stock of essential items like tools, personal protective equipment (PPE), and spare parts. This ensures there are no delays or interruptions during the job.
4. Manage Job Expectations and Communication
Effective communication and managing expectations can set you up for success.
Best Practices:
Pre-Job Coordination:
Discuss the job requirements and schedules with Hirers in advance. Confirm start dates, times, and any specific needs they may have.Regular Updates:
Keep Hirers informed during the job through Jobloads' messaging system. Regular updates can help address any issues promptly.Feedback Loop:
Encourage Hirers to provide structured feedback through Jobloads. This performance-based feedback system helps you identify strengths, improve service quality, and showcase your achievements through badges and performance highlights.
5. Payment and Compliance
Ensure you’re aligned with payment terms and compliance requirements.
Clear Payment Terms:
Confirm the agreed-upon rates and payment terms before the job begins. Jobloads handles in-platform payments, so ensure everything is documented correctly.Compliance Standards:
Verify that your team meets all necessary compliance and certification requirements. Upload relevant documents to your profile to streamline this process.
Next Steps
Once your listing is live and your profile is complete, you’re ready to start receiving job proposals and managing your supply operations efficiently. Maintain clear communication, keep your service listing updated, and always aim to exceed Hirer expectations.